Question 1

Are all Liftaway remotes universal?

Accepted Answer

No, (except for LAUVR) they are only compatible with models stipulated on the front of the packaging. Please check both model number and frequency rating match your existing remote or opener to ensure compatibility.

Question 2

Why won't my LiftAway remote program with another brands door opener?

Accepted Answer

• Ensure remote is compatible with specific opener.

• If compatible, ensure full programming instructions are followed as per your Garage Door Opener’s instruction manual. These can often be found online by typing in the name and model number of your Garage Door Opener, usually located on the outer plastic shell.

• In some instances our remotes will not program in due to the memory of your garage door opener being full. To test this, clear all remotes from Openers memory following instructions in manual and begin process again. Please only complete if you have all existing remotes on hand to reprogram in should this not be the issue.

Question 3

Liftaway remote won’t program with the Opener.

Accepted Answer

Carefully follow the programming instructions provided. This resolves most issues.
Complete Limit setting once again and ensure that the door performs a full auto-cycle by itself when completed. If this does not occur, then the setup was not completed.   Please ensure you re-read instructions and follow them carefully.

A ‘half-eleven’ will show up on the display once the settings have been entered. If a ‘dash’ is showing, the door will not function.

Question 4

Why is it only on of the four available buttons operates my door?

Accepted Answer

Only one button per opener can be coded at a time. The other buttons can be utilised for additional Openers, or if the original programmed button is damaged in any way.

Question 5

What size battery do Liftaway Remotes utilise?

Accepted Answer

Four-button remotes use 2 x CR2016 button-type batteries.
Older 2 button remotes:

LA232/233/234/235/237/238 – 1 x 23A
LA235 – 1 x 27A

Question 6

Is there a complete list of compatibility for the LAUVR Universal remote?

Accepted Answer

Link to a comprehensive list of remotes and openers that are compatible with the LAUVR1.

Question 7

Which remote is right for me?

Accepted Answer

Please see the extensive compatibility list on the front of each remotes packaging, or on the relevant page for that remote on the website. If you’re still unsure please email us for assistance utilising the contact form.

Question 8

Why does my LA237 Gliderol remote not pair with Gliderol GTXU3 GTX U3 GTXU3-1 or  GRXU3-1?

Accepted Answer

The LA237 remote is only compatible with TM-305C based remotes.

To check, open the original remote; Liftaway is compatible with green circuit boards only.

Question 9

I completed the setup so why does The door will not open and close?

Accepted Answer

Again, carefully follow the programming instructions provided. This resolves most issues.
Complete Limit setting once again and ensure that the door performs a full auto-cycle by itself when completed. If this does not occur, then the setup was not completed.   Please ensure you re-read instructions and follow them carefully.

A ‘half-eleven’ will show up on the display once the settings have been entered. If a ‘dash’ is showing, the door will not function.

Question 10

Do we stock any Remotes not listed on the website?

Accepted Answer

No.

Question 11

I have programmed my LAUVR, how do I pair it with my garage door opener?"

Accepted Answer

Link to the detailed information sheet on pairing your LAUVR to your garage door.
 
Refer to your manufacturer's instruction manual for LEARN/ Code Set button location.

Question 12

Where can I find the instruction manual for the LA-RDO1?

Accepted Answer

This link will lead you to the RDO1 instruction manual.

Question 13

What size door will the RDO1 Opener Suit?

Accepted Answer

Single or double garage door no larger than 16m2.

Question 14

How much sideroom is required to mount the RDO1?

Accepted Answer

The distance between the edge of the door curtain and the inside of the bracket must be at least 40mm. However, for easier access it is recommended that at least 95mm is allowed．

Question 15

What is the maximum door height the RDO1 can open?

Accepted Answer

Maximum door height for the RDO1 is 4500mm.

Question 16

Why won't the supplied remote program with this opener?

Accepted Answer

Follow full programming instructions provided in the manual.  The problem is most likely that not all setup steps for the RDO1 have been followed. This must be done for any and all functionality.
Complete Limit setting once again, and ensure that when completed the door performs a full auto-cycle by itself. If this does not occur then the setup has not been completed correctly, please ensure you re-read instructions and carefully follow them fully.
A ‘half-eleven’ will show up on the display once the settings have been entered. If a ‘dash’ is showing, the door will not function.

Question 17

Why after completing the setup the door will not open or close?

Accepted Answer

Follow full programming instructions provided. Problem is most likely that not all setup steps for the Opener have been followed. This must be done for any and all functionality.
Complete Limit setting once again, and ensure that when completed the door performs a full auto-cycle by itself. If this does not occur then the setup has not been completed correctly, please ensure you re-read instructions and follow them fully.
A ‘half-eleven’ will show up on the display once the settings have been entered. If a ‘dash’ is showing, the door will not function.

Question 18

Why is it that only one of the four buttons on the remote will code with the opener?

Accepted Answer

Only one button per opener can be coded at a time. The other buttons can be utilised for additional Openers, or if the original programmed button is damaged in any way.

Question 19

Can the RDO be mounted on both left and right of the door?

Accepted Answer

Yes, see instruction manual page 11, section 4.2 for setting adjustment.

Question 20

Why is it that the door only comes down a small distance, then retracts?"

Accepted Answer

Either travel or safety reverse force settings have not been completed, ensure both have.
• If both steps have been completed, lower the reverse sensitivity by going to ‘9’ on the reverse force adjustment (Instruction manual see page 12), then work back to reach a safe level.

• If problem still exists then door is most likely causing the issue and may need attention from a specialist.

Question 21

Do Roller Doors require the optional weight bar?

Accepted Answer

While it's not required in most cases, a weight bar that is fitted to the bottom rail of the roller door  provides extra weight to help stabilize the door while closing.  Please contact us for assistance on how to purchase a weight bar.

Question 22

Are instruction manuals for openers on-line?

Accepted Answer

Liftaway LA-SDO1 Instruction Manual

Question 23

I completed the setup so why does the door not open and close?

Accepted Answer

Carefully follow the programming instructions provided. This resolves most issues.

Complete Limit setting once again and ensure that the door performs a full auto-cycle by itself when completed. If this does not occur, then the setup was not completed.   Please ensure you re-read instructions and follow them carefully.

A ‘half-eleven’ will show up on the display once the settings have been entered. If a ‘dash’ is showing, the door will not function.

Question 24

After completing the setup, why won't the door open and close?"

Accepted Answer

Carefully follow the programming instructions provided. This resolves most issues.

Complete Limit setting once again and ensure that the door performs a full auto-cycle by itself when completed. If this does not occur, then the setup was not completed.   Please ensure you re-read instructions and follow them carefully.

A ‘half-eleven’ will show up on the display once the settings have been entered. If a ‘dash’ is showing, the door will not function.

Question 25

What size door will the SDO1 Opener suit?

Accepted Answer

Single or double up to 16m2 with maximum door height  of 2300mm.

Question 26

Why won't the Liftaway remote program with the Opener?

Accepted Answer

Carefully follow the programming instructions provided. This resolves most issues.

Complete Limit setting once again and ensure that the door performs a full auto-cycle by itself when completed. If this does not occur, then the setup was not completed.   Please ensure you re-read instructions and follow them carefully.

A ‘half-eleven’ will show up on the display once the settings have been entered. If a ‘dash’ is showing, the door will not function.

Question 27

The door only comes down a small distance, then retracts."

Accepted Answer

Usually, either travel or safety reverse force settings have not been completed, ensure both have.
 
If both steps have been completed, lower the reverse sensitivity by going to ‘9’ on the reverse force adjustment (see page 12), then work back to reach a safe level.​
If the problem still exists then the door is most likely causing the issue and may need attention from a specialist.

Question 28

What if the Liftaway remote won't program with the opener?

Accepted Answer

The first thing to check is that the remote your are trying to program is compatible with the make, model number and frequency of your opener.
 
Follow full programming instructions provided. Problem is most likely that not all setup steps for the Opener have been followed. This must be done for any and all functionality.
 
A ‘half-eleven’ will show up on the display once the settings have been entered. If a ‘dash’ is showing, the door will not function.

Question 29

Are all Liftaway remotes universal?

Accepted Answer

No, (except for LAUVR) they are only compatible with models stipulated on the front of the packaging. Please check both model number and frequency rating match your existing remote or opener to ensure compatibility.

Question 30

Which Liftaway remote is right for me?

Accepted Answer

You can enter the model of your remote or opener in our search bar to find a compatible remote.  In addition each remote has an extensive compatibility list on the front of the packaging, or on the relevant page for that remote on the website. If you’re still unsure please email us for assistance utilising the contact form.

Question 31

Why won't my LiftAway remote program with another brands door opener?

Accepted Answer

Ensure remote is compatible with specific opener
If compatible, ensure full programming instructions are followed as per your Garage Door Opener’s instruction manual. These can often be found online by typing in the name and model number of your Garage Door Opener, usually located on the outer plastic shell.
In some instances our remotes will not program in due to the memory of your garage door opener being full. To test this, clear all remotes from Openers memory following instructions in manual and begin process again. Please only complete if you have all existing remotes on hand to reprogram in should this not be the issue.

Question 32

Why wont my Liftaway remote program with my opener?

Accepted Answer

Carefully follow the programming instructions provided. This resolves most issues.
Complete Limit setting once again and ensure that the door performs a full auto-cycle by itself when completed. If this does not occur, then the setup was not completed.   Please ensure you re-read instructions and follow them carefully.
A ‘half-eleven’ will show up on the display once the settings have been entered. If a ‘dash’ is showing, the door will not function.

Question 33

I completed the setup so why does the remote not open and close the door?

Accepted Answer

Carefully follow the programming instructions provided. This resolves most issues.
Complete Limit setting once again and ensure that the door performs a full auto-cycle by itself when completed. If this does not occur, then the setup was not completed.   Please ensure you re-read instructions and follow them carefully.
A ‘half-eleven’ will show up on the display once the settings have been entered. If a ‘dash’ is showing, the door will not function.

Question 34

Why is it only one of the four available buttons operates my door?

Accepted Answer

Only one button per opener can be coded at a time. The other buttons can be utilised for additional Openers, or if the original programmed button is damaged in any way.

Question 35

Do we stock any remotes not listed on the website?

Accepted Answer

No

Question 36

What size battery do Liftaway Remotes utilise?

Accepted Answer

Four-button remotes use 2 x CR2016 button-type batteries
Older 2 button remotes:
LA232/233/234/235/237/238 – 1 x 23A
LA235 – 1 x 27A

Question 37

How do I change the batteries on a Liftaway four button remote?

Accepted Answer

See the instructions for changing batteries.

Question 38

Is there a complete list of compatibility for the LAUVR Universal remote?

Accepted Answer

Link to a comprehensive list of remotes and openers that are compatible with the LAUVR1

Question 39

What if I cant locate the "learn" button on my opener?"

Accepted Answer

Refer to your manufacturer's instruction manual for LEARN/ Code Set button location.
The ‘Learn’ button is usually located on the garage door motor’s control panel. This is sometimes located underneath the plastic cover on the motor. Remove this to access ‘Learn’ button. The Learn button is also sometimes listed as ‘Code’, or not marked at all, but it will be the button that causes the code set LED to illuminate.

Question 40

Why wont the LA237 Gliderol remote will not pair with Gliderol GTXU3 GTX U3 GTXU3-1 GRXU3-1?

Accepted Answer

Liftaway remote is only compatible with TM-305C based remotes
To check, open original remote; Liftaway is compatible with green circuit boards only.

Question 41

Why won't my Liftaway remote program with another brand of door opener?

Accepted Answer

Ensure remote is compatible with specific opener
If compatible, ensure full programming instructions are followed as per your Garage Door Opener’s instruction manual. These can often be found online by typing in the name and model number of your Garage Door Opener, usually located on the outer plastic shell.
In some instances our remotes will not program in due to the memory of your garage door opener being full. To test this, clear all remotes from Openers memory following instructions in manual and begin process again. Please only complete if you have all existing remotes on hand to reprogram in should this not be the issue.

Question 42

Are instruction manuals for openers on-line?

Accepted Answer

Liftaway LA-RDO1 Instruction Manual

Question 43

Can the RDO1 be mounted on either the left or right side of the door?

Accepted Answer

Yes, see the RDO1 instruction manual page 11, section 4.2 for setting adjustment.

Question 44

What size door will the RDO1 Opener suit?

Accepted Answer

Single or double up to 16m2

Question 45

How much sideroom is required to mount the RDO1?

Accepted Answer

40mm minimum

Question 46

What is the maximum door height the RDO1 can open?

Accepted Answer

4500mm

Question 47

What if the remote does not program with the opener?

Accepted Answer

Carefully follow the programming instructions provided. This resolves most issues.
Complete Limit setting once again and ensure that the door performs a full auto-cycle by itself when completed. If this does not occur, then the setup was not completed.   Please ensure you re-read instructions and follow them carefully.
A ‘half-eleven’ will show up on the display once the settings have been entered. If a ‘dash’ is showing, the door will not function.

Question 48

I completed the setup so why does the door not open and close?

Accepted Answer

Carefully follow the programming instructions provided. This resolves most issues.
Complete Limit setting once again and ensure that the door performs a full auto-cycle by itself when completed. If this does not occur, then the setup was not completed.   Please ensure you re-read instructions and follow them carefully.
A ‘half-eleven’ will show up on the display once the settings have been entered. If a ‘dash’ is showing, the door will not function.

Question 49

What if the door only comes down a small distance then retracts?

Accepted Answer

Usually, this is caused by either travel or safety reverse force settings have not been completed. Refer to the instruction manual to double check that both travel and safety reverse force setup have been complete. 
If both steps have been completed, lower the reverse sensitivity by going to ‘9’ on the reverse force adjustment (see page 12), then work back to reach a safe level.​
If the problem still exists then the door is most likely causing the issue and may need attention from a specialist.

Question 50

Whis is it only one of the four available buttons on the remote operates my door?

Accepted Answer

Only one button per opener can be coded at a time. The other buttons can be utilised for additional Openers, or if the original programmed button is damaged in any way.

Question 51

Do rollup doors require a weight bar?

Accepted Answer

In some situations they can provide additional weight and stabilise the door when closing however most installations do not require this bar.  Please contact us if you would like to special order a weight bar.

Question 52

Are instruction manuals for SDO1 openers on-line?

Accepted Answer

Liftaway LA-SDO1 Instruction Manual

Question 53

What size door will the SDO1 Opener suit?

Accepted Answer

Single or double up to 16m2 with maximum door height  of 2300mm

Question 54

What if the remote does not program with the opener?

Accepted Answer

Carefully follow the programming instructions provided. This resolves most issues.
Complete Limit setting once again and ensure that the door performs a full auto-cycle by itself when completed. If this does not occur, then the setup was not completed.   Please ensure you re-read instructions and follow them carefully.
A ‘half-eleven’ will show up on the display once the settings have been entered. If a ‘dash’ is showing, the door will not function.

Question 55

I completed the setup so why does the door not open and close?

Accepted Answer

Carefully follow the programming instructions provided. This resolves most issues.
Complete Limit setting once again and ensure that the door performs a full auto-cycle by itself when completed. If this does not occur, then the setup was not completed.   Please ensure you re-read instructions and follow them carefully.
A ‘half-eleven’ will show up on the display once the settings have been entered. If a ‘dash’ is showing, the door will not function.

Question 56

What if the door only comes down a small distance then retracts?

Accepted Answer

Usually, this is caused by either travel or safety reverse force settings have not been completed. Refer to the instruction manual to double check that both travel and safety reverse force setup have been complete. 
If both steps have been completed, lower the reverse sensitivity by going to ‘9’ on the reverse force adjustment (see page 12), then work back to reach a safe level.​
If the problem still exists then the door is most likely causing the issue and may need attention from a specialist.

Are all Liftaway remotes universal?

Why won't my LiftAway remote program with another brands door opener?

Liftaway remote won’t program with the Opener.

Why is it only on of the four available buttons operates my door?

What size battery do Liftaway Remotes utilise?

Is there a complete list of compatibility for the LAUVR Universal remote?

Which remote is right for me?

Why does my LA237 Gliderol remote not pair with Gliderol GTXU3 GTX U3 GTXU3-1 or GRXU3-1?

I completed the setup so why does The door will not open and close?

Do we stock any Remotes not listed on the website?

I have programmed my LAUVR, how do I pair it with my garage door opener?"

Where can I find the instruction manual for the LA-RDO1?

What size door will the RDO1 Opener Suit?

How much sideroom is required to mount the RDO1?

What is the maximum door height the RDO1 can open?

Why won't the supplied remote program with this opener?

Why after completing the setup the door will not open or close?

Why is it that only one of the four buttons on the remote will code with the opener?

Can the RDO be mounted on both left and right of the door?

Why is it that the door only comes down a small distance, then retracts?"

Do Roller Doors require the optional weight bar?

Are instruction manuals for openers on-line?

I completed the setup so why does the door not open and close?

After completing the setup, why won't the door open and close?"

What size door will the SDO1 Opener suit?

Why won't the Liftaway remote program with the Opener?

The door only comes down a small distance, then retracts."

What if the Liftaway remote won't program with the opener?

Are all Liftaway remotes universal?

Which Liftaway remote is right for me?

Why won't my LiftAway remote program with another brands door opener?

Why wont my Liftaway remote program with my opener?

I completed the setup so why does the remote not open and close the door?

Why is it only one of the four available buttons operates my door?

Do we stock any remotes not listed on the website?

What size battery do Liftaway Remotes utilise?

How do I change the batteries on a Liftaway four button remote?

Is there a complete list of compatibility for the LAUVR Universal remote?

What if I cant locate the "learn" button on my opener?"

Why wont the LA237 Gliderol remote will not pair with Gliderol GTXU3 GTX U3 GTXU3-1 GRXU3-1?

Why won't my Liftaway remote program with another brand of door opener?

Are instruction manuals for openers on-line?

Can the RDO1 be mounted on either the left or right side of the door?

What size door will the RDO1 Opener suit?

How much sideroom is required to mount the RDO1?

What is the maximum door height the RDO1 can open?

What if the remote does not program with the opener?

I completed the setup so why does the door not open and close?

What if the door only comes down a small distance then retracts?

Whis is it only one of the four available buttons on the remote operates my door?

Do rollup doors require a weight bar?

Are instruction manuals for SDO1 openers on-line?

What size door will the SDO1 Opener suit?

What if the remote does not program with the opener?

I completed the setup so why does the door not open and close?

What if the door only comes down a small distance then retracts?

Frequently Asked Questions