RDO1 Opener

Are instruction manuals for openers on-line?





What size door will the RDO1 Opener suit?


Single or double up to 16m2




How much sideroom is required to mount the RDO1?


40mm minimum




What is the maximum door height the RDO1 can open?


4500mm




What if the remote does not program with the opener?


Carefully follow the programming instructions provided. This resolves most issues.
Complete Limit setting once again and ensure that the door performs a full auto-cycle by itself when completed. If this does not occur, then the setup was not completed. Please ensure you re-read instructions and follow them carefully.
A ‘half-eleven’ will show up on the display once the settings have been entered. If a ‘dash’ is showing, the door will not function.




I completed the setup so why does the door not open and close?


Carefully follow the programming instructions provided. This resolves most issues.
Complete Limit setting once again and ensure that the door performs a full auto-cycle by itself when completed. If this does not occur, then the setup was not completed. Please ensure you re-read instructions and follow them carefully.
A ‘half-eleven’ will show up on the display once the settings have been entered. If a ‘dash’ is showing, the door will not function.




Can the RDO1 be mounted on either the left or right side of the door?


Yes, see the RDO1 instruction manual page 11, section 4.2 for setting adjustment.




Whis is it only one of the four available buttons on the remote operates my door?


Only one button per opener can be coded at a time. The other buttons can be utilised for additional Openers, or if the original programmed button is damaged in any way.




What if the door only comes down a small distance then retracts?


Usually, this is caused by either travel or safety reverse force settings have not been completed. Refer to the instruction manual to double check that both travel and safety reverse force setup have been complete.

  • If both steps have been completed, lower the reverse sensitivity by going to ‘9’ on the reverse force adjustment (see page 12), then work back to reach a safe level.​
  • If the problem still exists then the door is most likely causing the issue and may need attention from a specialist.




Do rollup doors require a weight bar?


In some situations they can provide additional weight and stabilise the door when closing however most installations do not require this bar. Please contact us if you would like to special order a weight bar.





SDO1 Opener

Are instruction manuals for SDO1 openers on-line?





What size door will the SDO1 Opener suit?


Single or double up to 16m2 with maximum door height of 2300mm




What if the door only comes down a small distance then retracts?


Usually, this is caused by either travel or safety reverse force settings have not been completed. Refer to the instruction manual to double check that both travel and safety reverse force setup have been complete.

  • If both steps have been completed, lower the reverse sensitivity by going to ‘9’ on the reverse force adjustment (see page 12), then work back to reach a safe level.​
  • If the problem still exists then the door is most likely causing the issue and may need attention from a specialist.




I completed the setup so why does the door not open and close?


Carefully follow the programming instructions provided. This resolves most issues.
Complete Limit setting once again and ensure that the door performs a full auto-cycle by itself when completed. If this does not occur, then the setup was not completed. Please ensure you re-read instructions and follow them carefully.
A ‘half-eleven’ will show up on the display once the settings have been entered. If a ‘dash’ is showing, the door will not function.




What if the remote does not program with the opener?


Carefully follow the programming instructions provided. This resolves most issues.
Complete Limit setting once again and ensure that the door performs a full auto-cycle by itself when completed. If this does not occur, then the setup was not completed. Please ensure you re-read instructions and follow them carefully.
A ‘half-eleven’ will show up on the display once the settings have been entered. If a ‘dash’ is showing, the door will not function.





Remotes

What if the Liftaway remote won't program with the opener?


The first thing to check is that the remote your are trying to program is compatible with the make, model number and frequency of your opener. Follow full programming instructions provided. Problem is most likely that not all setup steps for the Opener have been followed. This must be done for any and all functionality. A ‘half-eleven’ will show up on the display once the settings have been entered. If a ‘dash’ is showing, the door will not function.




Are all Liftaway remotes universal?


No, (except for LAUVR) they are only compatible with models stipulated on the front of the packaging. Please check both model number and frequency rating match your existing remote or opener to ensure compatibility.




Which Liftaway remote is right for me?


You can enter the model of your remote or opener in our search bar to find a compatible remote. In addition each remote has an extensive compatibility list on the front of the packaging, or on the relevant page for that remote on the website. If you’re still unsure please email us for assistance utilising the contact form.




Why won't my LiftAway remote program with another brands door opener?


  • Ensure remote is compatible with specific opener
  • If compatible, ensure full programming instructions are followed as per your Garage Door Opener’s instruction manual. These can often be found online by typing in the name and model number of your Garage Door Opener, usually located on the outer plastic shell.
  • In some instances our remotes will not program in due to the memory of your garage door opener being full. To test this, clear all remotes from Openers memory following instructions in manual and begin process again. Please only complete if you have all existing remotes on hand to reprogram in should this not be the issue.




Why wont my Liftaway remote program with my opener?


Carefully follow the programming instructions provided. This resolves most issues.
Complete Limit setting once again and ensure that the door performs a full auto-cycle by itself when completed. If this does not occur, then the setup was not completed. Please ensure you re-read instructions and follow them carefully.
A ‘half-eleven’ will show up on the display once the settings have been entered. If a ‘dash’ is showing, the door will not function.




I completed the setup so why does the remote not open and close the door?


Carefully follow the programming instructions provided. This resolves most issues.
Complete Limit setting once again and ensure that the door performs a full auto-cycle by itself when completed. If this does not occur, then the setup was not completed. Please ensure you re-read instructions and follow them carefully.
A ‘half-eleven’ will show up on the display once the settings have been entered. If a ‘dash’ is showing, the door will not function.




Why is it only one of the four available buttons operates my door?


Only one button per opener can be coded at a time. The other buttons can be utilised for additional Openers, or if the original programmed button is damaged in any way.




Do we stock any remotes not listed on the website?


No




What size battery do Liftaway Remotes utilise?


  • Four-button remotes use 2 x CR2016 button-type batteries
  • Older 2 button remotes:
    • LA232/233/234/235/237/238 – 1 x 23A
    • LA235 – 1 x 27A




How do I change the batteries on a Liftaway four button remote?


See the instructions for changing batteries.




Is there a complete list of compatibility for the LAUVR Universal remote?


Link to a comprehensive list of remotes and openers that are compatible with the LAUVR1




What if I cant locate the "learn" button on my opener?


Refer to your manufacturer's instruction manual for LEARN/ Code Set button location. The ‘Learn’ button is usually located on the garage door motor’s control panel. This is sometimes located underneath the plastic cover on the motor. Remove this to access ‘Learn’ button. The Learn button is also sometimes listed as ‘Code’, or not marked at all, but it will be the button that causes the code set LED to illuminate.




Why wont the LA237 Gliderol remote will not pair with Gliderol GTXU3 GTX U3 GTXU3-1 GRXU3-1?


Liftaway remote is only compatible with TM-305C based remotes
To check, open original remote; Liftaway is compatible with green circuit boards only.




Why won't my Liftaway remote program with another brand of door opener?


  • Ensure remote is compatible with specific opener
  • If compatible, ensure full programming instructions are followed as per your Garage Door Opener’s instruction manual. These can often be found online by typing in the name and model number of your Garage Door Opener, usually located on the outer plastic shell.
  • In some instances our remotes will not program in due to the memory of your garage door opener being full. To test this, clear all remotes from Openers memory following instructions in manual and begin process again. Please only complete if you have all existing remotes on hand to reprogram in should this not be the issue.





Frequently Asked Questions