Question 1

Are instruction manuals for openers on-line?

Accepted Answer

Liftaway LA-SDO1 Instruction Manual

Question 2

I completed the setup so why does the door not open and close?

Accepted Answer

Carefully follow the programming instructions provided. This resolves most issues.

Complete Limit setting once again and ensure that the door performs a full auto-cycle by itself when completed. If this does not occur, then the setup was not completed.   Please ensure you re-read instructions and follow them carefully.

A ‘half-eleven’ will show up on the display once the settings have been entered. If a ‘dash’ is showing, the door will not function.

Question 3

After completing the setup, why won't the door open and close?"

Accepted Answer

Carefully follow the programming instructions provided. This resolves most issues.

Complete Limit setting once again and ensure that the door performs a full auto-cycle by itself when completed. If this does not occur, then the setup was not completed.   Please ensure you re-read instructions and follow them carefully.

A ‘half-eleven’ will show up on the display once the settings have been entered. If a ‘dash’ is showing, the door will not function.

Question 4

What size door will the SDO1 Opener suit?

Accepted Answer

Single or double up to 16m2 with maximum door height  of 2300mm.

Question 5

Why won't the Liftaway remote program with the Opener?

Accepted Answer

Carefully follow the programming instructions provided. This resolves most issues.

Complete Limit setting once again and ensure that the door performs a full auto-cycle by itself when completed. If this does not occur, then the setup was not completed.   Please ensure you re-read instructions and follow them carefully.

A ‘half-eleven’ will show up on the display once the settings have been entered. If a ‘dash’ is showing, the door will not function.

Question 6

The door only comes down a small distance, then retracts."

Accepted Answer

Usually, either travel or safety reverse force settings have not been completed, ensure both have.
 
If both steps have been completed, lower the reverse sensitivity by going to ‘9’ on the reverse force adjustment (see page 12), then work back to reach a safe level.​
If the problem still exists then the door is most likely causing the issue and may need attention from a specialist.

LiftAway SDO-1 Opener FAQs

Are instruction manuals for openers on-line?

I completed the setup so why does the door not open and close?

After completing the setup, why won't the door open and close?"

What size door will the SDO1 Opener suit?

Why won't the Liftaway remote program with the Opener?

The door only comes down a small distance, then retracts."