Liftaway prides itself on having the best warranty on the market as we believe in the product which we sell.
Our product return rates are lower than any other we’ve seen in the market, and in the unlikely situation that you ever need to utilise our industry leading warranty, you won’t need to send it in for repair like you do with other manufacturers, you’ll be sent a replacement unit instead.
We have a universal 2 year warranty on all remotes and 3 year warranty on all door openers because we believe in the quality of product you are holding in your hands.
Any claim under this warranty must be made within two calendar years from the date of purchase for remotes or 3 years from date of purchase for door openers. To make a claim under warranty, take the products (with proof of purchase) to the store where you purchased the product or contact Sales Net Group Pty Ltd.
Sales Net Group will either provide a refund or replacement of the returned item under this warranty. You are entitled to a replacement or refund for a major failure resulting from reasonable and correct usage. You may submit details and proof of your claim to Sales Net Group for consideration.
The warranty is provided in addition to other rights and remedies you may have under law: our goods come with guarantees which cannot be excluded under the Australian Consumer Law. This warranty is given by:
Sales Net Group ABN 52 156 341 712,
8/174-186 Atlantic Dr, Keysborough VIC 3173,
Ph 1800 506 247